Printable PDFAvaya 6210 Exam Questions & Answers
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Vendor: Avaya
Exam Code: 6210
Exam Name: Avaya Aura Contact Center Implementation
Certification Provider: Avaya
Total Questions: 71 Q&A ( View Details)
Updated on: Jul 08, 2026
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6210 Online Practice Questions and Answers
Which features should be enabled in the Windows Server operating system before you install Avaya Aura Contact Center?
A. IIS and XPS Viewer to view reports on the server.
B. Storage Manager for SAN's for managing the remote backups and IIS
C. TFTP Client to Backup of the CCMA configuration files to remote TFTP Server and XPS Viewer to view reports on the server.
D. Simple Network Management Protocol and Windows Server Backup for monitoring and controlling of Network elements and Server backups.
In Orchestration Designer (OD) from the Application menu, double-clicking on Master Script launches the Contact Router. The Contact Router is the first and only entry point of all contacts into applications (scripts/ flows) that reside on the Contact Center system.
The Contact Router list contains which three items that need access to scripting? (Choose three.)
A. CLIDs
B. CDRs
C. DNISs
D. CDNs
When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches the message with one of the configured Route Points URIs.
CCMS then anchors the customer call to a port on which component?
A. Call Pilot
B. Avaya Aura Communication Manager
C. Avaya Aura Media Server
D. Avaya Aura Midsize Enterprise (ME)
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