Printable PDFAvaya 3313 Exam Questions & Answers
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Vendor: Avaya
Exam Code: 3313
Exam Name: Avaya Aura Contact Center Maintenance and Troubleshooting
Certification Provider: Avaya
Total Questions: 63 Q&A ( View Details)
Updated on: Jul 07, 2026
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3313 Online Practice Questions and Answers
When viewing the Multimedia Dashboard, the CCMM Contacts by type section displays status counts for which multimedia contact States? (Choose three.)
A. New
B. Abandoned
C. Oldest
D. Closed
E. Waiting
Avaya Agent Desktop (AAD) is not displaying any Communication Control Toolkit (CCT) resource.
From CCT Administration, what three checks would you make for CCT configuration issues? (Choose three.)
A. Verify that the DNs configured on the telephone are configured as addresses in CCT.
B. Verify that the domain account has at least one address assigned in CCT.
C. Verify that the domain account AAD is running under is configured in CCT.
D. Verify that the CDNs configured on the telephone are configured as addresses in CCT.
The Avaya Grep SipSequence.html report is generated from a call's SIP Message, and graphically displays the call flow through endpoints and route points.
Which three column headers are key headers in the SipSequence.html ladder diagram? (Choose three.)
A. CSTA/TR87 Call ID
B. AACC CDN
C. Avaya Aura Media server (AAMS) addresses
D. Customer telephone number
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