Printable PDFAvaya 3312 Exam Questions & Answers
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Vendor: Avaya
Exam Code: 3312
Exam Name: Avaya Aura Contact Center Administration
Certification Provider: Avaya
Total Questions: 66 Q&A ( View Details)
Updated on: Jul 08, 2026
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3312 Online Practice Questions and Answers
Some variables can have a list or range of values instead of only a single value. On creation of these global variables the class type set is selected. Which three variables types support this class type? (Choose three.)
A. Skillset
B. Music
C. Agent Identification (Agent_ID)
D. Day
E. Integer
A supervisor with read/update/create/delete skillsets capability is trying to delete a skillset from the skillset page under the Configuration component.
The error message indicates that the skillset is in use and must be removed from anything referencing it, before it can be deleted from Contact Center Manager Server (CCMS).
Which two places should the supervisor look for these references? (Choose two.)
A. Real Time Statistics > Skillset Statistics
B. Historical Statistics > Parameters
C. Contact Center Management > Agent Definition
D. Orchestration Designer > Scripts and Flows
A customer with Avaya Aura Contact Center (AACC) Manager Server would like to view the differences between the data in the Local View and the data in the Contact Center View, arid then resolve the differences so that both views contain the same data.
Which view enables this feature?
A. the Synchronization View
B. the Problems View
C. the Comparison View
D. the Editor View
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