Printable PDFAvaya 7492X Exam Questions & Answers
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Vendor: Avaya
Exam Code: 7492X
Exam Name: Avaya Aura Call Center Elite Support
Certification Provider: Avaya
Total Questions: 83 Q&A ( View Details)
Updated on: Jul 08, 2026
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7492X Online Practice Questions and Answers
A call enters the system on Primary VDN 6023 that triggers vector 101, and Allow VDN Override Is set to yes on VDN 6023. After receiving the reply-best results from Status Poll vector on VDN 6024, the call Interflow to Interflow VDN 0O2T> with vector 102, and Allow VDN Override Is set to no. Which VDN would be used for BSR Available Agent Strategy?
A. VDN 6026
B. VDN 6025
C. VDN 6024
D. VDN 6023
You are asked to resolve an Issue with little information except that there are reports of calls being disconnected and calls in queue not receiving announcements. When you check the display events In the Communication Manager (CM) there are several events that need to be researched. Using the information in the Events Report, how do you determine which vector(s) to begin troubleshooting?
A. Use the Event Type column.
B. Use the Event Data 1.
C. Use the Event Data 2
D. Use the Event Description.
What ate three major benefits of SLM with EAS? (Choose three.)
A. Can incorporate Business Advocate as an additional feature
B. Less average delay to answer
C. Greater control over providing differentiated service
D. Redundant network coverage
E. Autopilot capability
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